Warranty

If you experience any problems with your unit, we always suggest that you consult the troubleshooting guides in the user manuals first. If your issue cannot be resolved using the troubleshooting guide, then please follow the warranty procedure that applies to you below.

There are a few manufacturers that deal directly with the customers, if you have a product that is manufactured by any of the below, please contact them using the number shown:

Blue Ice
020 8801 6919

Buffalo
0845 111 0538

Caterbake
0151 548 5818

Electrolux
08444 631 263

EasyZap
0845 111 0538

Falcon (Service Line)
01438 363 000

Hobart
0844 888 77 77

Interleven
01332 850 090

KitchenAid
01736 241 039

Lincat
01522 875 520

Menumaster
0845 111 0538

Merrychef
01483 464 902

Polar
0845 111 0538

Samsung Microwave
0844 3711 071

True 
0121 440 5383

Warranty Forms

Some suppliers request that service calls are logged through us, if you have an appliance from a manufacturer that is not listed above then please contact us to discuss your needs. Alternatively, please use the relevant links below for your warranty request submissions. Please check your type of warranty cover first, this can be found on your original order confirmation, invoice or warranty pack received at point of sale.